Privacy Policy for Bari Chulo
Effective Date: 11/27/2025
This Privacy Policy describes how Bari Chulo (“the App,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our mobile application and related services (collectively, the “Service”).
We are committed to protecting your privacy. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that allows us to provide and improve the Service, process orders, and connect customers with farmers.
A. Information You Provide Directly
When you create an account, place an order, or contact us, you provide us with:
- Identifiers and Contact Data: Full Name, Email Address, and Phone Number (required for account creation and communication).
- Transaction and Payment Information: Details about the orders you place. We do not store full payment card details; these are handled by a third-party payment processor.
- Delivery Information: Shipping address, including Street, City, State, and Zip Code, necessary for order fulfillment.
B. Sensitive Data and Device Information
To enable core marketplace and delivery features, we collect the following sensitive data:
- Precise Geolocation Data: We collect your real-time precise location data when you are using the app to:
- Suggest nearby farms and products.
- Calculate accurate delivery distances and costs.
- Track the progress of your delivery (if applicable).
- You may decline location permission, but this may restrict certain functionalities of the App.
- Device and Usage Data: Information about the device and network you use to access the Service, including IP address, operating system version, and app usage activity (e.g., pages viewed, time spent in the app).
2. How We Use Your Information
We use the collected information for the following purposes:
| Purpose | Collected Data Used |
|---|---|
| Service Provision & Fulfillment | Name, Address, Phone, Transaction Data |
| Account Management | Name, Email, User ID (Supabase ID) |
| Security and Debugging | Device Data, Usage Data |
| Service Improvement | Geolocation Data, Usage Data |
3. How We Store and Share Your Information
A. Data Storage and Security
- We use Supabase (PostgreSQL) as our primary database and backend provider. Your data is stored securely using Supabase’s infrastructure and standard encryption practices.
- We implement and maintain technical and administrative security measures designed to protect your information against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access.
B. Sharing and Disclosure
We only share your personal information in the following specific circumstances:
- With Farmers: We share necessary customer information (Name, Delivery Address, Phone Number, and Order Details) with the farmer who is fulfilling your order to enable them to complete the delivery.
- With Service Providers: We use third-party companies (such as Twilio for SMS/OTP, and potentially a payment processor) to perform functions necessary to operate the Service. These providers are bound by contract to protect your data.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Your Privacy Rights
You have the right to:
- Access: Request access to the personal data we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data. Note that deleting your data may require the deletion of your account.
To exercise these rights, please contact us using the information provided below.
6. Children’s Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
7. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the “Effective Date” at the top of this policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Bari Chulo Support Team Email: [email protected]